Terms of Service

1. Eligibility

You must be at least 13 years old to use Cravr. By using the Services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms. Users between 13 and 18 must have the consent of a parent or legal guardian, who agrees to be bound by these Terms on the minor's behalf. We may request proof of age or parental consent at any time and may suspend accounts where this cannot be verified.

2. Account Registration

To access certain features, you must create an account. You agree to:

• •Provide accurate, current, and complete information during registration and keep it up to date
• •Keep your login credentials, including any biometric-unlock configuration, confidential and secure
• •Accept full responsibility for all activity that occurs under your account, whether or not authorised by you
• •Notify us immediately, using the contact details at the bottom of this page, of any unauthorised use of your account or other breach of security
• •Maintain only one personal account, unless we expressly authorise otherwise

We reserve the right to refuse registration, and to suspend or terminate any account, that violates these Terms or applicable law, or that we believe in good faith poses a risk to Cravr, other users, or third parties.

3. Acceptable Use

You agree not to:

• •Post false, misleading, defamatory, or fraudulent content about restaurants, businesses, or individuals
• •Harass, threaten, stalk, or harm other users, restaurant owners, or Cravr staff
• •Spam, send unsolicited commercial messages, or abuse the messaging or group-plan invite features
• •Manipulate or attempt to manipulate ratings, reviews, votes, points, rewards, or other engagement metrics, including through fake accounts, bots, or coordinated inauthentic behaviour
• •Scrape, crawl, harvest, or use automated means to access or extract data from the Services without our prior written permission
• •Reverse-engineer, decompile, or attempt to derive the source code of the app, except where such restriction is prohibited by applicable law
• •Upload malware, viruses, or any code intended to disrupt, damage, or gain unauthorised access to the Services
• •Impersonate any person or entity, or misrepresent your affiliation with any person or entity
• •Violate any applicable local, national, or international law or regulation
• •Post content that infringes the intellectual property, privacy, or other rights of any third party
• •Use the Services for any purpose that is illegal, fraudulent, or not expressly permitted by these Terms

We may investigate suspected violations and take any action we deem appropriate, including content removal, warnings, feature restrictions, account suspension or termination, and reporting to law enforcement, without prior notice.

4. User-Generated Content

You retain ownership of the content you post on Cravr ("User Content"), including reviews, photos, comments, and posts. By posting User Content, you grant Cravr Pte. Ltd. a worldwide, non-exclusive, royalty-free, transferable, and sublicensable licence to host, store, use, reproduce, modify, adapt, publish, create derivative works from, publicly display, publicly perform, and distribute your User Content, in whole or in part and in any media format or channel now known or later developed, for the purpose of operating, promoting, developing, and improving the Services. This licence continues even if you stop using the Services, to the extent your content remains associated with public activity (e.g. reviews left before deletion), except where you have deleted the content and it has been removed from public view.

You represent and warrant that: (a) you own or have the necessary rights to the User Content you post; (b) your User Content does not infringe, misappropriate, or violate any third-party right, including intellectual property and privacy rights; and (c) your User Content complies with these Terms and all applicable laws. We may review, remove, or refuse to display any User Content at our sole discretion, with or without notice, and we are under no obligation to store or return it to you.

5. Feedback

If you send us feedback, suggestions, or ideas about the Services, you grant Cravr Pte. Ltd. an unrestricted, perpetual, irrevocable, royalty-free licence to use that feedback for any purpose, including incorporating it into the Services, without any obligation to compensate or credit you.

6. Business Accounts and Restaurant Listings

Restaurant owners and their authorised representatives may claim, manage, and edit restaurant listings, post deals, and use the business dashboard. By claiming a listing or creating a business account, you represent and warrant that you are the owner of, or are authorised to act on behalf of, the business in question. Submitting a false or unauthorised claim is a material breach of these Terms and may result in immediate account termination, removal of the claim, and other legal action.

Cravr acts solely as a platform connecting users with restaurant information; we are not a party to, and do not guarantee the outcome of, any interaction, booking, deal redemption, or transaction between a user and a business. Businesses are solely responsible for the accuracy of their listing content (including menus, prices, hours, and deal terms), for honouring any deals or promotions they publish, and for their own compliance with applicable law (including food safety, advertising, and consumer protection law). Cravr does not independently verify all listing content and disclaims liability for inaccuracies, subject to Section 15.

By publishing a deal or promotion, a business grants Cravr a licence to display that content across the Services and agrees to honour the deal as published for its stated validity period. Cravr may remove or suspend any business listing, deal, or account that violates these Terms, contains inaccurate or misleading information, or receives repeated user complaints.

7. Group Plans, Social Features, and Messaging

Cravr provides social features including following other users, posting to a community feed, group meal-planning ("Group Plans") with voting, and direct messaging. When you create or join a Group Plan, invite other users, or send a message, you understand that the content and metadata associated with that activity (such as your vote, your membership, or your message content) is visible to the other participants as described in our Privacy Policy. You are responsible for the conduct of any Group Plan you create, including who you invite. We provide reporting and blocking tools and may remove content, restrict features, or suspend accounts involved in abuse of these features.

8. Rewards Program, Points, Wallet, and Promotional Features

Cravr may offer a points system, in-app wallet, badges, streaks, and promotional features such as scratch cards, spin-to-win mechanics, or prize draws (collectively, the "Rewards Program"), where such features are enabled in your region. The Rewards Program is entirely optional and offered at Cravr's discretion.

• •Points, badges, streaks, and other Rewards Program elements have no cash value, cannot be sold, transferred, or exchanged for cash except where we explicitly state otherwise, and may expire or be forfeited upon account closure or extended inactivity
• •Any game of chance offered through the Rewards Program is provided for entertainment purposes only, is subject to separate rules published at the time it is offered, and will only be made available where and to the extent permitted by applicable law. No purchase is necessary to participate unless explicitly stated, and participation is void where prohibited
• •We reserve the right to modify, limit, suspend, or discontinue the Rewards Program, or any element of it, at any time, without liability to you, including adjusting point values, badge thresholds, or eligibility criteria
• •We may reverse, withhold, or forfeit points, wallet credit, or rewards obtained through fraud, abuse, or violation of these Terms
• •You are solely responsible for any tax obligations arising from your participation in the Rewards Program

9. Intellectual Property

All content, features, and functionality of the Services (excluding User Content), including text, graphics, logos, icons, images, audio, software, and the underlying design and code, are the exclusive property of Cravr Pte. Ltd. or its licensors and are protected by Singapore and international intellectual property laws. Except as expressly permitted by these Terms, you may not copy, modify, distribute, sell, lease, or create derivative works based on the Services.

The Cravr name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Cravr Pte. Ltd. or its affiliates. You may not use these marks without our prior written consent.

10. Copyright Infringement Notices (DMCA-style Takedown)

We respect the intellectual property rights of others and expect users to do the same. If you believe content on the Services infringes your copyright, please send a notice to us, using the contact details at the bottom of this page, including: (a) a description of the copyrighted work; (b) the location of the allegedly infringing material on the Services; (c) your contact information; (d) a statement that you have a good-faith belief the use is unauthorised; and (e) a statement, under penalty of perjury, that the information is accurate and that you are the copyright owner or authorised to act on their behalf. We may remove or disable access to allegedly infringing content and may terminate the accounts of repeat infringers.

11. Privacy

Your use of the Services is subject to our Privacy Policy, which is incorporated into these Terms by reference. By using the Services, you consent to our collection and use of your information as described in the Privacy Policy.

12. Third-Party Links and Services

The Services may contain links to third-party websites, services, or content that are not owned or controlled by Cravr Pte. Ltd., including restaurant websites, booking systems, and payment processors. We are not responsible for, and do not endorse, the content, accuracy, or practices of any third-party site or service. Your interactions with third parties are solely between you and that third party, and we are not liable for any loss or damage arising from such interactions.

13. Beta and Experimental Features

We may from time to time offer features labelled as "beta", "early access", or otherwise experimental. Such features are provided for testing purposes, may be incomplete, may not function as intended, and may be modified, restricted, or discontinued at any time without notice or liability.

14. Disclaimers

The services are provided "as is" and "as available", without warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the services will be uninterrupted, timely, secure, error-free, or free of viruses or other harmful components, or that any defects will be corrected.

Cravr does not endorse, and makes no representation or warranty regarding the accuracy, completeness, quality, safety, or legality of, any restaurant, dish, deal, or item of user content displayed on the Services. Ratings, reviews, and Group Plan outcomes reflect the opinions and choices of individual users, not the views of Cravr. Your reliance on any information obtained through the Services is at your own risk.

15. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Cravr Pte. Ltd., its directors, officers, employees, affiliates, agents, contractors, or licensors be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to loss of profits, revenue, data, goodwill, or other intangible losses, arising out of or relating to your access to or use of, or inability to access or use, the services, any conduct or content of any third party on the services, or unauthorised access to or alteration of your content or data — even if we have been advised of the possibility of such damages.

Subject to applicable law, our total aggregate liability to you for any and all claims arising from or relating to these Terms or the Services shall not exceed the greater of (a) SGD 100, or (b) the total amount you paid to Cravr in the twelve (12) months preceding the event giving rise to the claim. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you, in which case our liability will be limited to the maximum extent permitted by law.

16. Indemnification

You agree to indemnify, defend, and hold harmless Cravr Pte. Ltd., its officers, directors, employees, affiliates, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to: (a) your access to or use of the Services; (b) your User Content; (c) your violation of these Terms or applicable law; (d) your violation of any right of another person or entity; or (e) any dispute between you and a restaurant, business, or other user arising from your use of the Services.

17. Termination

We may suspend or terminate your access to the Services at any time, with or without cause and with or without notice, including for violation of these Terms, extended inactivity, or if we discontinue the Services or any part of them. We may treat an account as dormant, and restrict or deactivate it, after an extended period of inactivity. You may terminate your account at any time through Profile → Settings → Delete Account. Upon termination, your right to use the Services ceases immediately; provisions of these Terms that by their nature should survive termination — including Sections 4, 5, 9, 10, 14, 15, 16, and 19 — will survive.

18. Modifications to the Service

We may modify, suspend, or discontinue the Services, or any feature of the Services, at any time, with or without notice, and without liability to you. We are not obligated to provide prior notice of routine updates, maintenance windows, or feature changes, though we will make reasonable efforts to communicate material changes affecting core functionality.

19. Force Majeure

We shall not be liable for any failure or delay in performance to the extent caused by circumstances beyond our reasonable control, including acts of God, natural disasters, epidemics or pandemics, war, terrorism, riots, government action, labour disputes, internet or telecommunications failures, or failures of third-party service providers (including cloud hosting, payment processing, or push-notification providers).

20. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Republic of Singapore, without regard to its conflict-of-law principles. Any dispute, controversy, or claim arising out of or relating to these Terms, including its formation, interpretation, breach, or termination, shall first be attempted to be resolved through good-faith negotiation between the parties. If unresolved within 30 days, the dispute shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (SIAC) in accordance with the Arbitration Rules of the SIAC for the time being in force, which rules are deemed incorporated by reference. The seat of arbitration shall be Singapore, the tribunal shall consist of one arbitrator, and the language of the arbitration shall be English. Nothing in this section prevents either party from seeking urgent injunctive relief from a court of competent jurisdiction.

21. General Provisions

Entire Agreement

These Terms, together with our Privacy Policy and any additional terms referenced herein (e.g. specific Rewards Program rules), constitute the entire agreement between you and Cravr Pte. Ltd. regarding the Services and supersede any prior agreements.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

No Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.

Assignment

You may not assign or transfer these Terms or any rights under them without our prior written consent. We may assign these Terms, without restriction, including in connection with a merger, acquisition, or sale of assets.

Notices

We may provide notices to you via the App, the email address associated with your account, or by posting on our website. Notices to us should be sent using the contact details at the bottom of this page.

22. Changes to Terms

We may update these Terms from time to time to reflect changes to the Services, legal requirements, or our business practices. Material changes will be notified through the App or by updating the "Last Updated" date at the bottom of this page. Your continued use of the Services after changes take effect constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Services and may delete your account.

23. Contact

For questions about these Terms, contact us at: